WebThe transformation is the continuation of a process that has been going on for more than 20 years. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. WebSep 28, 2024 · Otis Elevator looking to IoT, digital transformation to provide a business lift. Marcus Galafassi was named VP of Information Technology and CIO at Otis Elevator last October, joining the company at a critical time as the venerable firm is looking to make a large investment in technology to improve customer service and pave the way for new ...
V. Subramaniam (Subbu) - Director Digital Technology (Transformation …
WebJun 8, 2024 · Digital Transformation and IoT at Otis Elevator. Otis Elevator was founded in 1853 and has revenue of $12 billion. CXOTalk host, Michael Krigsman, speaks the Chief … WebOtis Elevator Co. Oct 2024 - Present1 year 7 months. Singapore. Driving the digital strategy at OTIS Asia Pacific. Leading the Digital Hub including the deployment of all OTIS digital solutions across Asia Pacific and their operationalization. We connect elevators, escalators, robots and people to business. henley name
Neil Green - Executive Vice President and Chief Digital …
Marcus Galafassi: Yes. For example, the apps. We have done a lot of apps for our mechanics. These apps, they are apps that are linked to the customer experience. That's the problem we have, the customer experience. We go into a service in a contract that we have with the customer. The customer doesn't … See more Marcus Galafassi:Sensor data is one thing that is addressing a lot of opportunities for us. In these two million units, from a contract standpoint that you have in the … See more Marcus Galafassi:We have done a lot of assessments in Europe, mainly because Europe is our mature market from a services standpoint. Again, most of the … See more Marcus Galafassi:That's a great question. We started two years ago, Agile methodology. We learned a lot. It's not easy coming from a traditional waterfall into an … See more Marcus Galafassi:It's, not all about technology. Technology is great, but it's technology; it's people; it's process. I think, what you have done, we addressed a very … See more WebApr 16, 2024 · transforms from a primarily mechanical business to a digital industrial. This transformation is largely focused on empowering service teams as well as customers with information and communication. Sebi Joseph, President, Otis India says, “We have built a powerful digital ecosystem that henley naturals